Find answers to common questions about our barcode and QR code keyboard
What barcode formats are supported?
1D barcodes: EAN-13, EAN-8, UPC-A, UPC-E, Code-39, Code-93, Code-128, ITF, Codabar. 2D barcodes: QR Code, Data Matrix, PDF-417, AZTEC.
Does it work with my existing apps?
Yes! Our keyboard works with any Android app that accepts text input. No special integration needed - just scan and the data appears.
What is the difference between plans?
Entry plan offers pay-per-device licensing. Basic plan provides unlimited licenses with monthly subscription. Enterprise adds premium support and customizations.
Can I use it offline?
Yes, the keyboard works completely offline. Internet connection is only needed for initial installation and license activation.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee if you are not satisfied with our service. Contact support for refund requests.
How do I integrate with my web application?
We provide a JavaScript SDK for web integration. Check our documentation page for detailed implementation examples and API reference.
Is there a free trial for paid plans?
While paid plans don't have a trial period, you can try our free version on Google Play to test the scanning functionality before purchasing.
What kind of support is included?
All plans include email support. Enterprise plan includes priority support on business days with faster response times.
Can I customize the keyboard for my company?
Yes! All paid plans include tailor-made builds. Enterprise plan offers full customization including branding, colors, and features.
How do I cancel my subscription?
You can cancel anytime through your PayPal subscription management. Your access continues until the end of the billing period.
Still have questions?
Contact our support team for personalized assistance