Find answers to common questions about our barcode and QR code keyboard
What barcode formats are supported?
1D barcodes: EAN-13, EAN-8, UPC-A, UPC-E, Code-39, Code-93, Code-128, ITF, Codabar. 2D barcodes: QR Code, Data Matrix, PDF-417, AZTEC.
Does it work with my existing apps?
Yes! Our keyboard works with any Android app that accepts text input. No special integration needed - just scan and the data appears.
What is the difference between plans?
Entry plan offers pay-per-device licensing. Basic plan provides unlimited licenses with monthly subscription. Enterprise adds premium support and customizations.
Can I use it offline?
Yes, the keyboard works completely offline. Internet connection is only needed for initial installation and license activation.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee if you are not satisfied with our service. Contact support for refund requests.
How do I integrate with my web application?
We provide a JavaScript SDK for web integration. Check our documentation page for detailed implementation examples and API reference.
Is there a free trial for paid plans?
While paid plans don't have a trial period, you can try our free version on Google Play to test the scanning functionality before purchasing.
What kind of support is included?
All plans include email support. Enterprise plan includes priority support on business days with faster response times.
Can I customize the keyboard for my company?
Yes! All paid plans include tailor-made builds. Enterprise plan offers full customization including branding, colors, and features.
How do I cancel my subscription?
You can cancel anytime through your PayPal subscription management. Your access continues until the end of the billing period.
Does the keyboard work with SAP, Oracle, and other ERP systems?
Yes. The keyboard works with any Android app that accepts text input, including SAP Business One, Oracle WMS, Microsoft Dynamics, and other ERP mobile clients. It also integrates with web-based ERP systems accessed through a mobile browser. No special configuration is needed — scanned barcodes are entered as text directly into input fields.
How does this compare to dedicated Zebra or Honeywell barcode scanners?
Traditional handheld scanners from Zebra, Honeywell, or Datalogic cost €300–€800 per unit and require separate maintenance budgets. Our keyboard app turns any Android phone into a barcode scanner at a fraction of the cost. You get the same scanning accuracy for standard warehouse and retail use cases, with the added benefit of no extra hardware to purchase, maintain, or replace.
Is the app GDPR compliant?
Yes. The app processes barcode data locally on the device. No scanned data is transmitted to our servers. The REST API feature sends data only to endpoints you configure. We do not collect, store, or share any barcode content. Our privacy policy provides full details on data handling.
How does offline scanning work?
The barcode scanning engine runs entirely on-device and requires no internet connection. You can scan barcodes and QR codes offline in any app. An internet connection is only needed for initial installation from Google Play, license activation, and if you use the optional REST API feature to send data to a remote server.
Can we deploy the app to 50+ devices at once?
Yes. Our Basic plan (€24.99/month) includes unlimited device licenses, making it ideal for fleet-wide deployment. For large rollouts, our Enterprise plan includes managed deployment support, custom APK builds for your organization, and priority onboarding assistance. Contact us for volume deployment guidance.
Can I scan barcodes into web applications on a mobile browser?
Yes. Since the app functions as an Android keyboard, it works in any text input field — including web browsers like Chrome, Firefox, and Edge. When you tap an input field on a web-based application, simply switch to the barcode keyboard and scan. The scanned data is entered directly into the browser input, making it perfect for web-based WMS, inventory, and POS systems.
Still have questions?
Contact our support team for personalized assistance